Shipping policy

Shipping Policy

At Copper Well, we aim to get your order prepared and delivered as quickly as possible.

Order Processing

Please allow 1–3 days for us to process and prepare your order before it ships. Processing time is separate from delivery time.

Delivery Time

Once your order has shipped, estimated delivery is 3–5 business days. Business days are Monday through Friday, excluding public holidays.

Shipping Delays

Processing and delivery times are estimates, not guarantees. During busy periods, holidays, or unexpected carrier disruptions, your order may take longer to arrive.

If your order has not arrived within the estimated delivery window, please contact us so we can help.

Questions About Your Order

For shipping questions or assistance with a delayed delivery, email info@trycopperwell.com and include your order number.